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↩️ Return & Refund Policy

Easy 7-day returns, no questions asked.

📅 Last Updated: June 22, 2025

7-Day Returns

Return within 7 days of delivery

Full Refund

100% refund in 5-7 business days

Easy Exchange

Exchange for any product of equal value

Return Eligibility

Return request within 7 days of delivery
Product unused, unopened, original packaging
Seal intact (capsules, resin, oil)
Original invoice included
Damaged, defective or incorrect product received

Non-Returnable Items

Opened, used or partially consumed products
Products without original packaging
Requests after 7 days of delivery
Products damaged by customer misuse
Clearance/final sale products

How to Return — Step by Step

1

Contact Us Within 7 Days

WhatsApp +91 63501 36833 or email support@ekamaushadhi.com with Order ID. Include photos if damaged.

2

Return Approval

Team reviews within 24 hours and sends approval with pickup details.

3

Pack & Ship

Pack in original packaging. Free pickup for defective products. Customer bears shipping for preference returns.

4

Quality Check

We verify within 2-3 business days of receiving.

5

Refund Processed

Initiated within 24 hours of approval. Reflects in 5-7 business days.

Refund Methods

UPI/Online: 3-5 business days
Credit/Debit Card: 5-7 business days
Net Banking: 3-5 business days
COD Orders: Bank transfer 3-5 days (share account details)
Store Credit: Instant (valid 1 year)

Damaged or Wrong Product

Contact within 48 hours with photos
Free replacement arranged immediately
Free return pickup organized
Replacement dispatched within 24-48 hours

Contact for Returns

WhatsApp: +91 63501 36833 (Fastest)
Email: support@ekamaushadhi.com
Hours: Mon–Sat, 9AM–7PM IST